Privacy Policy

Last Updated: December 2, 2025

1. Introduction

Welcome to First Time Seoul ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you sign up using Clerk authentication, we collect your email address and profile information.
  • Questions and Comments: Content you submit, including questions about Seoul travel and comments on answers.
  • Bookmarks and Votes: Your interactions with content, such as bookmarked questions and vote preferences.

2.2 Automatically Collected Information

  • Usage Data: Information about how you use our service, including pages visited, features used, and time spent.
  • Device Information: Browser type, IP address, device identifiers, and operating system.
  • Cookies and Tracking: We use cookies and similar technologies to improve your experience. See our Cookie Policy below.

3. How We Use Your Information

We use the collected information for:

  • Service Delivery: To provide, maintain, and improve our Seoul travel Q&A service.
  • Personalization: To remember your preferences, bookmarks, and provide personalized recommendations.
  • AI-Generated Content: Your questions are processed by Google Gemini AI to generate helpful travel answers.
  • Analytics: To understand user behavior and improve our service using Google Analytics.
  • Communication: To send you service-related updates (if you opt-in).
  • Security: To detect, prevent, and address fraud, abuse, and security issues.

4. Third-Party Services

We use the following third-party services that may collect your information:

Authentication

Clerk: For user authentication and account management. Clerk Privacy Policy

Database

Supabase: For storing questions, answers, and user data. Supabase Privacy Policy

AI Content Generation

Google Gemini AI: For generating travel answers from your questions. Google Privacy Policy

Analytics

Google Analytics: For understanding user behavior and improving our service. Google Privacy Policy

Images

Unsplash: For providing travel-related images. Unsplash Privacy Policy

5. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Data is stored securely using Supabase with Row Level Security (RLS) policies.
  • Authentication is handled by Clerk with secure token-based authentication.
  • All data transmission is encrypted using HTTPS/SSL.
  • Access to user data is restricted to authorized personnel only.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can access your account information and content at any time.
  • Correction: You can update your profile information through your account settings.
  • Deletion: You can delete your questions, comments, and bookmarks. To delete your account, contact us.
  • Data Portability: You can request a copy of your data by contacting us.
  • Opt-Out: You can opt-out of analytics tracking by using browser settings or ad blockers.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and basic functionality.
  • Analytics Cookies: Google Analytics to understand how users interact with our service.
  • Preference Cookies: To remember your settings and preferences.

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: rrksns@gmail.com

Website: First Time Seoul

12. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Our legal basis for processing your data is your consent and our legitimate business interests in providing and improving our service.

This Privacy Policy is effective as of December 2, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.